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Dynamics 365 for
IT Services Firms

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Are you looking for top talent to work with Microsoft Dynamics 365 for IT services firms? We understand how important it is to find professionals who not only have a strong knowledge of the D365 platform but also speak the language of your industry. That’s why we offer a flexible pool of certified Dynamics experts who specialize in IT services. Whether you need short-term support or are looking for a long-term partner, our experts are available on demand and ready to deliver your projects to the best of their ability. Want to know how to start browsing profiles from our network of vetted candidates? Let’s get started!

Solving IT Business Challenges with Our Solutions

Flexible Dynamics Consultants for the IT Industry with On-demand Involvement

We favor an individual approach to each project, so we offer flexibility in our workflows. We provide various cooperation models, so you can hire an expert on a part-time basis on demand or choose full-time engagement. We can also help you build a dedicated team you can manage from the technical side.

Dedicated Dynamics Consultants with IT Industry Experience

We understand that every industry has unique needs, and we try to fulfill them to the best of our ability. We will find specialists or entire teams with experience in IT agencies who know exactly how to use the Dynamics system to the utmost.

Access to Specialized Dynamics Talent Pool

If you find the search for reliable consultants too long and complicated, we are here to help. We’ve taken care of it for you and offer an extensive database of vetted experts grouped by Microsoft modules and experience. So, we will hire Dynamics consultant for IT services firms that will exactly meet your needs.

Explore Microsoft Dynamics 365 for software companies with our experts to unlock all the benefits of the system!

Microsoft Dynamics 365 Solutions for IT Firms

Dynamics 365 for IT services firms offers many modules and tools to make your employees' work easier. At the same time, all solutions are easily integrated with each other. Thus, you can create a complete work environment where all materials and tools are in one place. Here are some popular solutions for Information Technology (IT) services firms and software development companies in the sector:

Dynamics 365 Project Operations

Sales, finance, and customers in one working environment - that's what implementing this solution means. It is especially useful if your IT agency manages complex projects and needs accurate task tracking and financial control.

Dynamics 365 Sales

This module helps IT agencies manage and analyze customer interactions throughout the sales cycle. It provides tools to cope with lead generation, sales forecasting, and performance tracking.

Dynamics 365 Customer Service

Want to provide exceptional customer support? Try this solution. It includes features for case management, automated responses, and service level agreements (SLAs) to help you respond quickly and efficiently to customer queries and issues.

Dynamics 365 Finance

The system provides comprehensive financial management capabilities that include financial transaction automation, risk management, compliance, and reporting to drive growth and profitability.

Dynamics 365 Human Resources

You can attract, hire, and retain the best talent with this system. It includes employee development, performance tracking, and HR information to help you maintain a skilled and motivated workforce.

Dynamics 365 Marketing

This solution is ideal to cope with targeted B2B marketing campaigns, lead generation, and lead nurturing. It also allows you to set up email marketing and fully manage your marketing.

Core Features of Dynamics 365 for IT Companies

Many companies are switching to modern software and prefer Microsoft Dynamics 365 for IT. The fact is that the system offers many features and has the resources to solve your complex tasks. Whether you want to manage multiple projects, track the productivity of your teammates, or attract customers, D365 has the resources to handle these tasks. Here are a few features that will come in handy:

End-to-End Project Management

You will benefit from features such as project tracking, resource planning, and time and cost management. It ensures that projects are delivered on time and on budget while maintaining high quality.

Custom App Development

With Power Apps integration, you may build highly customized solutions. It is the best solution to improve your management and provide a convenient process for your employees. In addition, you may connect Power Automate to automate routine tasks and make them simple.

Scalable Cloud-Based Infrastructure

As firms grow, Dynamics 365 can scale with them. It is hosted on Microsoft Azure for maximum uptime and scalability, and supports everything from small projects to large-scale operations without significant infrastructure changes.

Time Tracking & Billing

The system allows tracking time directly in specific tasks or projects. Moreover, you get flexible billing rules (hourly, milestone, or subscription-based) and can auto-generate and send invoices.

Cross-Department Collaboration

Dynamics 365 integrates the power of Dynamics ERP and CRM into a single platform to optimize sales, customer interactions, and project management processes. This way, your departments have shared calendars, project boards, and document libraries and may collaborate. It eliminates the need of multiple disparate systems and provides a single source of information.

Role-Based Access

The system provides comprehensive security features that comply with major industry standards and regulations. In addition, you may define user roles for granular data access control. Thus, customer and business data are protected from breaches and unauthorized access.

Our Successful Case Study

Our client is a leading Microsoft partner specializing in software upgrades to Business Central. They use modern approaches, methodologies, and technologies to ensure a smooth transition to modern modules.

The company approached us with a request to hire 3 Microsoft Dynamics consultants within a year, with at least two of them to join the team in the next 3-6 months. They were looking to find highly qualified professionals for the long term to support their growth and expansion plans.

As a result, the client hired an experienced NAV/BC expert from Bosnia and Herzegovina. We choose a consulting model. It allows our clients to leverage external talent and expertise to address their development needs.

The Dynamics 365 for IT services firms & Software companies services helped the company to expand its company and gain international recognition.

Dynamics 365 CRM & ERP Implementation Process for IT Companies

If you decide to implement Dynamics 365 for IT services firms with us, we will ensure a clear and efficient workflow. We are focused on achieving the perfect result, taking into account your needs and wishes. Here's how we do it step by step:

Initial Consultation & Requirement Gathering

First of all, we will conduct a comprehensive consultation to determine the goals, challenges you want to overcome, and the scope of the project. We ask you to be as open as possible so that we can capture all the necessary details and move forward.

Solution Design & Implementation Plan

Next, our developers create a detailed implementation plan and architecture. It will include custom features, specific workflows, and integrations that we will realize.

Platform Configuration & Customization

The most interesting stage begins: software implementation. Here we will make all the necessary settings and ensure high-quality integration with other infrastructure.

Data Migration & Audience Segmentation

We also migrate data from your legacy platform to ensure a quick start with the new ecosystem. We adhere to all security standards, so your data will remain intact and confidential.

Testing

Once the setup is complete, experts conduct thorough testing. We check the functionality of all tools and fix errors at the earliest stages.

Post-Implementation Support

Our cooperation does not end there! We provide reliable support and software consulting to ensure the health of your system. It includes regular health checks and module updates.

Why Choose Our Dynamics 365 Services?

We have many years of experience in hiring specialists. During this time, we have earned an excellent reputation and gained invaluable expertise to meet your needs. Here are some of the reasons why clients choose to hire Dynamics consultants for software companies with us.

You Get

deep expertise in Dynamics 365
cutting-edge technology and new trends applied
industry-specific experience
local support wherever you operate
Microsoft-certified professionals
positive testimonials from our customers

Let’s implement Microsoft Dynamics 365 for IT consulting with us!

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