Reasons to Choose Microsoft Dynamics 365 Customer Engagement (CE) Services

Welcome to the world of Microsoft Dynamics 365 Customer Engagement (CE). This powerful tool changes how businesses manage their relationships. D365 CE is not just a program; it’s a complete system that brings together everything a company needs to connect with clients. Check out the key reasons to hire Dynamics 365 CE developer.

Simplified Tasks

One of the best things about it is how it makes everything simpler. It puts sales, service, and marketing data all in one place. This means you can see everything about your clients without having to switch between different programs. It’s like having a complete picture of your clients at your fingertips.

Well-Customized Solutions

Another great thing is that it changes with your wishes. As your project grows, the system grows with it. This makes sure your relationship management always fits your requirements. Plus, integration with other software makes it even more powerful. You connect it with other tools you use to make your work even better.

Better Understanding

Using this tool helps you understand your clients better. It gives you information and insights about what your customers like. This helps you make good choices and build stronger relationships with your consumers. So, it is a key tool for any firm that wants to focus on its clients.

Dynamics 365 CE Developer Skills & Qualifications

In relationship management, an experienced professional plays a key role. These professionals bring your system to life, making it work for different niches.

Having a knowledgeable developer is important. These specialists are not just working on the technical parts; they also think about how their work affects the projects. As well as a Microsoft Dynamics 365 CRM developer, experts here build solutions that work well technically and help the business meet its goals. They make small changes for better workflow or create new features to solve big challenges.

In short, a skilled professional makes a big difference. Look at their skills below.

Hard Skills
  • Development experience in JS, C#.NET, SQL, and PowerApps.
  • Experience across Dynamics CRM, Marketing, Customer Service, and Portal.
  • Proficiency in configuration, customization, testing, and debugging.
  • Skilled in using Visual Studio and other development tools.
  • Certification in Microsoft Dynamics CRM.
  • Experience with Azure Logic Apps, Azure Functions, Queues, and other Azure technologies.
  • Extensive experience in D365 CE customizations, including JavaScript, C#, PCF Controls, .NET, HTML, Fetch XML, Plugins, and Workflows.
  • Proficient with D365 CE API, REST/ODATA, and SOAP endpoints.
  • Experience developing D365 CE features using Visual Studio, Git, and XRM Toolkit.
Soft Skills
  • Ability to understand industry challenges and create useful solutions.
  • Strong problem-solving skills to identify and fix specific issues.
  • Excellent interpersonal skills, with English as the primary language.
  • Experience in global delivery environments and working within remote teams.
  • Strong written communication skills, especially those related to articulating technical details.

How Does Microsoft Dynamics CE Developer Improve Your Firm

Engaging the right candidate is a strategic move for anyone looking to optimize engagement and operational efficiency. Hiring a CE or a Microsoft Dynamics 365 CRM developer is not just about implementing a CRM system; it’s about transforming your processes, data management, and client interactions. 

Here’s why this decision improves your company:

Improving Processes:
  • Operational Efficiency: By customizing MS 365 CE, developers can fine-tune their workflow, making daily tasks faster and more efficient.
  • Effective Data Management: They excel in organizing and managing data, ensuring all interactions and sales data are well-tracked.
  • Analytical Insights: Utilizing its analytical tools, developers help decipher consumer patterns and preferences, crucial for strategic decisions.
Customization and Integration Expertise:
  • Personalized Solutions: Recognizing that each project is unique, a specialist adapts this software to meet specific requirements.
  • Integration with Other Systems: Their expertise in CE integration allows for seamless connections between tools and platforms, enhancing overall performance.

How it works

01 circle Get in Touch Initiate the conversation with us, and rest assured, we'll respond swiftly to your queries.
Contact us
02 circle Arrange a Discussion We take the initiative to schedule a comprehensive conversation where we may delve deeper into your ideas and necessities. Your responsibility here is to furnish us with your precise requirements.
03 circle Initiating the Hiring Process Following your wishes, we formulate a profile for the perfect candidate and then embark on the journey to find them across various platforms. After we've created a list of potential candidates, we conduct a rigorous screening process to evaluate their technical and interpersonal skills.
05 circle Finalize Your Team We facilitate and organize interviews between you and the potential team members. The final decision to approve the team rests with you. Contact us
04 circle Kick-off Project Within a span of 4-6 weeks, you and your new team members are fully engaged in your project. Our role is to ensure seamless communication between all parties involved.

Explore Our Services and
Engagement Models to Hire Developers

Full-time icon

Full-time Dynamics 365 Dedicated Specialist

We source a dedicated D365 Specialist, who works 40 hours/week with you directly and exclusively on your project and per your instructions.

Part-time icon


We find and assign an expert, who works with you directly on the project with a flexible weekly load. Contact our specialists for tailored solutions!

locla icon

Local Recruiting Services

We leverage our understanding of the local market and the best recruitment practices to pick the perfect match for your project.

Our Microsoft Dynamics 365 CE Development Services

At our core, we offer comprehensive services to improve your workflow. Our approach combines technical expertise with a deep understanding of modern requirements, so the module is not just implemented but is also a key driver in achieving your specific goals.

Our Methodology
  • Overall Audit: We start by understanding your business model, needs, and challenges.
  • Planning and Strategy: Based on our understanding, we develop a strategy for Microsoft Dynamics 365 CE implementation that’s specifically designed for you.
  • Development and Customization: We then move to the development phase, where we customize and integrate the product into your processes.
  • Testing and Deployment: Rigorous testing is conducted to ensure everything works perfectly. We then deploy the system into your working environment.
  • Training and Support: Post-deployment, we provide training to your team and offer continuous support for any arising requests.
Our Development Services
  • Customization: We tailor it to fit your unique request, so every aspect of your CRM aligns with your specific needs.
  • Integration: Our team excels in product integration, connecting it seamlessly with other systems and software to create a unified, efficient workflow.
  • Upgrades and Maintenance: We keep your system up-to-date with the latest features and improvements.

CE Development Solutions

Integrating with diverse systems and platforms is a trusted way to improve functionality. Thus, involving various aspects like ERP systems, e-commerce platforms, and communication tools, leverages the efficiency and effectiveness of business operations.

It’s not just about connecting different software; it’s about creating a cohesive, efficient, and responsive environment. Our Dynamics 365 CE developers help you benefit from the full potential of Dynamics 365 CE integration, making your operations more streamlined and customer-focused.

Integration Options:
  • ERP Systems: Linking with solutions like SAP or Oracle.
  • E-commerce Platforms: Connecting to platforms like Shopify or Magento.
  • Communication Tools: Enhancing team collaboration by integrating with tools like Outlook.
Advantages of Integration:
  • Unified Data Management: Bringing together different platforms with Customer Engagement for centralized data handling.
  • Efficient Operations: Streamlining workflows by integrating various systems, saving time, and reducing errors.
  • Improved Interaction: Enhancing service by utilizing integrated platforms with the system for a better understanding of client needs.
  • Customized Solutions: Tailoring integration solutions specific to your request.
  • Ongoing Support: Providing continuous support for integrated tools.

Who Needs to Hire Microsoft Dynamics 365 CE Developer?

Various industries and niches greatly benefit from the expertise of such an expert. Our expertise ensures that we understand the unique requirements of different sectors and match you with a professional who has the right skills and experience. Whether you're in retail, finance, healthcare, manufacturing, education, or any other field, we provide a person who tailors solutions to your wishes. Here are some sectors where implementing this software can make a significant difference:


For educational institutions, the module can be used to manage student engagements, alumni relations, and fundraising efforts.

Finance and Banking

In these sectors, it helps manage client relationships and track interactions, ensuring compliance and enhanced satisfaction.


The system aids in patient management, appointment scheduling, and providing personalized care.


Manufacturers can benefit from this product in managing supply chain relationships, orders, and after-sales service.


Retail firms can use it to better understand customer preferences and shopping behaviors, leading to improved service and personalized marketing.

Top 6 Advice on How to Choose and Hire Dynamics 365 CE Developer

Securing the right developer is critical to achieving your digital transformation goals. The expertise of a developer in Microsoft Dynamics 365 CE is pivotal in customizing and extending the capabilities of your CRM to meet your unique business requirements. We specialize in connecting businesses with top-tier developers who have the technical expertise and align with your project’s specific needs. These tips are crafted to assist you in selecting a developer who will add significant value to your CRM initiatives.

Define the Scope and Objectives

Clearly outline the scope of your project and your main objectives. This helps in identifying a developer with the right skill set and experience to meet your project goals.

Experience in Your Industry

Look for developers with experience in your industry. They will have a better understanding of your business challenges and requirements, which can lead to more effective solutions.

Check for Certifications and Specializations

Certifications are a testament to a developer’s knowledge and commitment to their craft. A developer specializing in D365 will bring a higher level of expertise to your project.

Assess Communication Skills

Effective communication is key to the success of any project. Ensure your developer can articulate ideas and solutions and is responsive to your needs.

Request a Portfolio of Previous Work

Reviewing a developer’s past projects can give you insight into their capabilities and the quality of their work. It’s also an opportunity to see if they’ve tackled similar challenges as yours.

Evaluate Problem-Solving Skills

During your initial discussions, present a problem and ask for a solution. This will help you gauge their problem-solving skills and approach to overcoming challenges.

Let’s Hire Dynamics 365 CE Developer to Make Your Business Better Together!

Contact Us

    (max file size 5MB; allowed extensions: doc, txt, pdf, docx)