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Supply Chain Management

This tool is similar to the ultimate organizer for businesses that manufacture, transport, or sell goods. Previously known as the Finance & Operations module, It assists them in managing every aspect, from ensuring that materials are prepared for use to delivering completed goods to clients. Here’s what it does:

• Helps companies plan out how to make their products efficiently, so they don’t run out of stuff they need or end up with too much.
• Makes sure products get from point A to point B without a hitch, managing all the details of shipping and delivery.
• Keeps an eye on equipment and machinery, making sure everything’s running smoothly to avoid unexpected downtime.
• Offers a digital space where employees can see what’s happening in real time, making it easier to solve problems quickly.

Commerce

• It offers a single view of your business, so you can keep tabs on your sales, inventory, and customer interactions all in one place.
• Provides tools for creating engaging online shopping sites that look great on any device, making sure customers have a great time browsing and buying.
• Helps manage physical stores too, with tools for point of sale, inventory, and staff management, so everything runs like clockwork.
• Comes with smart recommendations to help customers find what they want faster, making shopping with you a no-brainer.
• Lets you handle customer service right from the platform, so you can keep your customers happy and coming back for more.

Human Resources

• Self-Service for Everyone: Users can organize their work profiles, select their benefits, and request vacation time without having to wait in line or fill out tedious forms.
• Vacay Tracking: It keeps track of how many days off you’ve got left, so planning your next adventure or a chill staycation is a breeze.
• Feedback and Goals: It’s like having a personal coach at work, helping you set your goals and get feedback so you can level up in your job.

Sales

• A unified view of your customers, with a comprehensive snapshot of interactions, history, and preferences, which helps in tailoring conversations and building stronger relationships.
• Advanced analytics tools that deliver insights into sales trends, performance metrics, and forecasting.
• Automation capabilities that streamline routine tasks, allowing your sales team to focus more on selling and less on administrative work.
• Integration with other modules and external systems for a seamless flow of information across departments.
• Tools that support collaboration among team members for data sharing, tracking progress, and staying aligned on sales goals.

Project Operations

• A single place where you can see everything about your projects, making it easier to keep track of what needs to be done next.
• Resources and scheduling tools that help you ensure the right people are working on the right tasks at the right times.
• The ability to track budgets and spending in real-time, so you don’t end up spending more than you planned.
• A way to measure how well your projects are doing, giving you the info you need to make smart decisions on the fly.
• Features that make teamwork smoother, like sharing documents and updates so everyone’s on the same page.

Field Service

• Easy scheduling system for your workers, so the right person gets to the right place with the right tools, without any mix-ups.
• Real-time updates, so everyone knows what’s happening, from the customer waiting at home to the team back at the office.
• A mobile app that keeps field workers connected, giving them all the information and resources they need at their fingertips.
• Tracking tools to keep an eye on inventory and equipment, so you never run out of the essentials or leave something behind.
• Analytics to review how trends change helps make your services even better.

Customer Insights

• Unified customer profiles, integrating data from various sources for a holistic view of customers.
• Advanced segmentation, allowing for targeted marketing campaigns and personalized customer experiences.
• Predictive analytics to forecast customer needs and behaviors, enhancing decision-making.
• Customer lifetime value analytics, identifying high-value customers for focused attention and retention strategies.
• Integration capabilities with external data sources and systems for enriched customer insights.
• Real-time insights and actions allow companies to respond quickly to customer needs and trends.