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Jacek J.

Microsoft Dynamics 365 Customer Engagement (CE) Developer

Poland

Experience with Dynamics: 5+ years

20 Hours / Week

WEEKLY AVAILABILITY

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Hire Dynamics Developers » Consultants » Jacek J – Microsoft Dynamics 365 Customer Engagement (CE) Developer

Microsoft Dynamics 365 Customer Engagement (CE) Developer

I’m a Microsoft Dynamics 365 Developer with a focus on Customer Engagement solutions, working in the CRM domain since 2014. Over the years, I’ve been involved in a wide range of implementations—both online and on-premise—contributing as a developer, technical lead, architect, consultant, and support specialist. My core strength lies in C#/.NET development, particularly in building custom plugins, workflows, and APIs within Dynamics 365. I also work confidently with system customizations, Azure-based integrations such as Service Bus and Azure Functions, and Power Automate flows. While reporting is not my primary focus, I have some experience with SSRS and Power BI for basic report creation.

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Experience in MS Products

Dynamics 365

5 years

Power Automate

5 years

Power Apps

1 year

Power BI

2 years

Azure

3 years

Industry Expertise

Key Skills & Tools

Microsoft Dynamics 365 Customer Engagement (CRM)
C# / .NET development
Plugin and workflow development
Custom API development
Power Platform (Power Automate, Power Apps)
Azure integrations (Service Bus, Azure Functions)
Dynamics 365 SDK
Solution architecture and technical design
REST/SOAP API integration
JavaScript for client-side customization
SQL Server & FetchXML
Visual Studio & Visual Studio Code
Azure DevOps
Git version control
SSRS & Power BI
Agile and DevOps practices

Certifications

Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Microsoft Certified: Power Platform Developer Associate
Microsoft Certified: Azure Developer Associate
Microsoft Certified: Azure Fundamentals
Microsoft Certified: Power Platform Fundamentals