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Chloe D.

Field Service Solution Architect

France

Experience with Dynamics: 5+ years

40 Hours / Week

WEEKLY AVAILABILITY

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Hire Dynamics Developers » Consultants » Chloe D. – Field Service Solution Architect

Field Service Solution Architect

I help organizations reimagine their field operations by designing robust, scalable Dynamics 365 Field Service architectures. With 12 years of experience, I specialize in optimizing end-to-end service delivery, from advanced scheduling algorithms and asset lifecycle management to mobile-first solutions and predictive maintenance. I’ve partnered with clients in Healthcare, Manufacturing, and Retail to reduce operational costs, enhance technician efficiency, and deliver measurable improvements in customer satisfaction.

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Experience in MS Products

Dynamics 365 Field Service

5 years

Project Operations

5 years

Power BI Embedded

3 years

Azure Logic Apps

3 years

Microsoft SharePoint

2 years

Teams

2 years

Industry Expertise

Healthcare

Manufacturing

Retail

Key Skills & Tools

Enterprise Field Service solution architecture and design
Advanced scheduling, resource optimization, and route planning
Predictive maintenance and IoT integration for real-time monitoring
Mobile-first solutions and offline capabilities for technicians
Power Platform integration (Power Automate, Power Apps, Power BI)
Dataverse entity customization and business process flow design
Solution assessment, gap analysis, and workflow optimization
UAT planning, deployment support, and post-go-live monitoring
Stakeholder workshops, requirements gathering, and training delivery

Certifications

Microsoft Certified: Dynamics 365 Field Service Solution Architect Expert (MB-240A)
Microsoft Certified: Power Platform Solution Architect Expert (PL-600)
Microsoft Certified: Dynamics 365 Fundamentals (MB-910)
Microsoft Certified: Azure IoT Developer Specialty (AZ-220)