Project of

Get in Touch

#open to work

Amelia V.

Dynamics Field Service Functional Consultant

Spain

Experience with Dynamics: 5+ years

40 Hours / Week

WEEKLY AVAILABILITY

View a Full CV

Hire Dynamics Developers » Consultants » Amelia V. – Dynamics Field Service Functional Consultant

Dynamics Field Service Functional Consultant

With a strong background in service operations and digital transformation, I help organizations turn complex field processes into streamlined, data-driven experiences using Microsoft Dynamics 365 Field Service. My focus is on aligning technology with real-world service challenges. Over the past decade, I’ve guided companies in energy, telecommunications, and transportation to modernize their service models, improve first-time fix rates, and achieve greater visibility across their field operations.

View Similar Consultants

Experience in MS Products

Dynamics 365 Field Service

5 years

Dynamics 365 Customer Service

5 years

Power Platform

3 years

Microsoft Dataverse

3 years

Microsoft Teams

2 years

Industry Expertise

Utilities & Energy

Telecommunications

Real Estate

Key Skills & Tools

Configuring Field Service entities and modules in Dynamics 365
Resource scheduling optimization and service territory management
Work order automation and preventive maintenance setup
IoT device integration and alerts configuration
Mobile app setup and technician enablement
Creating and managing service agreements and SLAs
Asset and inventory management configuration
Power Automate workflows for Field Service processes
Reporting and dashboards in Power BI for service analytics
Conducting field process assessments and solution gap analysis
User acceptance testing coordination and scenario validation
Customizing forms, views, and business process flows in Dataverse
Facilitating workshops and knowledge transfer sessions
Supporting deployment, go-live, and post-implementation optimization

Certifications

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate (MB-240)
Microsoft Certified: Power Platform App Maker Associate (PL-100)
Microsoft Certified: Dynamics 365 Fundamentals (MB-920)
Microsoft Certified: Azure AI Fundamentals (AI-900)