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Anastasia V.

Dynamics 365 Business Analyst

Ukraine

Experience with Dynamics: 5+ years

40 Hours / Week

WEEKLY AVAILABILITY

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Hire Dynamics Developers » Consultants » Anastasia V. – Dynamics 365 Business Analyst

Dynamics 365 Business Analyst

I’m a skilled Dynamics 365 Business Analyst with 7 years of experience analyzing business needs and translating them into functional D365 solutions. My role focuses on conducting stakeholder interviews, mapping current-state processes, and drafting user stories and functional specifications. I specialize in aligning Dynamics 365 capabilities with real-world business goals, ensuring smooth user adoption and measurable ROI. I’ve worked across various industries, from retail to field service, collaborating closely with solution architects and developers to deliver value-driven outcomes. My strength lies in bridging the gap between business vision and technical implementation.

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Experience in MS Products

Sales

5 years

Customer Service

2 years

Dynamics ERP

5 years

Power Platform

3 years

Power BI

3 years

Azure

3 years

Industry Expertise

Retail

Real Estate

Field Service

Key Skills & Tools

Process mapping with BPMN tools (Visio, Bizagi)
Conducting gap analysis between current and future processes
Writing functional specifications aligned with Dynamics 365 capabilities
Preparing requirements traceability matrices (RTM)
Facilitating workshops and stakeholder interviews
Creating workflows and business process flow diagrams
Coordinating User Acceptance Testing (UAT) and defect tracking
Agile product backlog management (JIRA, Azure DevOps Boards)
Data analysis and entity relationship mapping in Dataverse
Managing change requests and impact assessment
Collaborating with technical teams for solution validation
Preparing training materials and user guides
KPI definition and performance measurement setup
Supporting deployment and go-live activities

Certifications

Microsoft Certified: Dynamics 365 Fundamentals (CRM) (MB-910)
Microsoft Certified: Power Platform Fundamentals (PL-900)
Microsoft Certified: Business Analysis Fundamentals (PMI-PBA®) (not Microsoft but relevant)
Certified Scrum Product Owner (CSPO)