Arvid O.

Arvid O. stands out as a highly skilled and certified Dynamics 365 functional consultant. With a profound understanding of Dynamics 365, Arvid specializes in leveraging this powerful tool to optimize business processes and drive efficiency. His expertise as a Power Platform Consultant enables him to craft customized solutions that harness the full potential of Microsoft’s suite, ensuring clients not only meet but exceed their digital transformation goals. Arvid’s approach is focused on delivering tangible results through strategic use of technology, making him a valuable asset for any project requiring deep Dynamics 365 and Power Platform knowledge.

Configuring and customizing the different system versions for Microsoft CRM (2011, 2013, 2016, Dynamics 365 v8, 9, UI);
Configuring of Dynamics 365 Sales and Customer Service modules functionality according to the customer requirements;
Customization of Workflows, Business Process Flows, Business Rules, Power Automate Flows;
Working with Dataverse cloud-based storage and On-Premises data structure;
Basic knowledge and experience of working with SQL queries, database tables, stored procedures, and views;
Experienced in Microsoft Power Platform applications:
Power BI (SaaS, desktop),
Power Apps (Model Driven Apps, Canvas Apps),
Power Automate,
Power Virtual Agent;
Using various types of Microsoft Power Platform connectors;
Integration of Dynamics 365 with other systems;
Preparing test cases and testing execution of developed functionality;
Preparing different types of documents, such as:
Business Requirement Document (BRD),
Functional Requirement Document (FRD),
Use Case Specification Document;
Guide and coordinate a team of 2-3 people;
End users training and consulting;
Working through Scrum methodology;