Arvid O.

Certified Microsoft Dynamics 365/Power Platform Functional Consultant View a Full CV

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    Configuring and customizing the different system versions for Microsoft CRM (2011, 2013, 2016, Dynamics 365 v8, 9, UI);
    Configuring of Dynamics 365 Sales and Customer Service modules functionality according to the customer requirements;
    Customization of Workflows, Business Process Flows, Business Rules, Power Automate Flows;
    Working with Dataverse cloud-based storage and On-Premises data structure;
    Basic knowledge and experience of working with SQL queries, database tables, stored procedures, and views;
    Experienced in Microsoft Power Platform applications:
    Power BI (SaaS, desktop),
    Power Apps (Model Driven Apps, Canvas Apps),
    Power Automate,
    Power Virtual Agent;
    Using various types of Microsoft Power Platform connectors;
    Integration of Dynamics 365 with other systems;
    Preparing test cases and testing execution of developed functionality;
    Preparing different types of documents, such as:
    Business Requirement Document (BRD),
    Functional Requirement Document (FRD),
    Use Case Specification Document;
    Guide and coordinate a team of 2-3 people;
    End users training and consulting;
    Working through Scrum methodology;

    Certified Microsoft Dynamics 365/Power Platform Functional Consultant

    As a Certified Microsoft Dynamics 365/Power Platform Functional Consultant, I offer a wealth of experience and expertise to organizations seeking part-time consultancy services. My background as a Microsoft Dynamics 365 developer has equipped me with the skills and knowledge necessary to provide top-quality guidance and support to clients across a diverse range of industries. Having honed my craft as a Dynamics 365 expert, I have worked with numerous organizations to implement, customize, and optimize their Dynamics 365 CRM and ERP…


    Key Skills & Tools

    • Expertise in Dynamics 365 CRM modules (Sales, Customer Service, Field Service, and Marketing)
    • Proficiency in Dynamics 365 Finance and Operations (F&O) module
    • In-depth knowledge of Dynamics 365 Supply Chain Management and Manufacturing modules

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