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Emma L.

Dynamics 365 Marketing Consultant

Netherlands

Experience with Dynamics: 5+ years

20 Hours / Week

WEEKLY AVAILABILITY

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Hire Dynamics Developers » Consultants » Emma L. – Dynamics 365 Marketing Consultant

Dynamics 365 Marketing Consultant

I help organizations create personalized, data-driven marketing strategies using Dynamics 365 Marketing. With 9 years of experience, I specialize in campaign automation, customer segmentation, and multi-channel engagement. I’ve delivered marketing solutions for Retail, Hospitality, and Non-Profit sectors, improving lead generation, customer engagement, and campaign ROI.

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Experience in MS Products

Dynamics 365 Marketing

5 years

Dynamics 365 Sales

4 years

Power Automate

3 years

Microsoft Dynamics Customer Insights

3 years

Microsoft Teams

2 years

Industry Expertise

Retail

Hospitality

Non-Profit

Key Skills & Tools

Configuring Dynamics 365 Marketing modules and entities
Automating multi-channel campaigns (email, SMS, social)
Customer journey design and lead nurturing workflows
Segmenting audiences using advanced marketing lists and AI insights
Integrating Marketing with Dynamics 365 Sales and Customer Insights
Setting up event management and webinar registration flows
Creating dashboards and campaign reports in Power BI
Managing marketing forms, landing pages, and email templates
Conducting A/B testing and optimizing campaigns
Power Automate flows for marketing automation
Data import, cleansing, and GDPR compliance
Managing security roles and access in Marketing modules
Conducting workshops and training sessions for marketing teams

Certifications

Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate (MB-220)
Microsoft Certified: Power Platform App Maker Associate (PL-100)
Microsoft Certified: Dynamics 365 Fundamentals (MB-910)
Microsoft Certified: Azure Fundamentals (AZ-900)