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Dynamics 365 Customization Services

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Explore Our Dynamics 365 Customization Services

When you work with a Dynamics 365 customization specialist, you can expect a broad range of services. Experts help with various aspects of Microsoft 365 customization. What's more, they are knowledgeable about the different modules and understand the intricacies of the industries. Do you need Business Central customization for your real estate company or Finance and Operations customization for your manufacturing business? No problem! We will perform a high-quality setup so that the system works for you. Here is the full range of services you get:

Module & Feature Customization

We customize Dynamics 365 modules to fit your processes, not the other way around. For example, our experts customize forms, fields, and workflows to ensure that they are best suited to your needs. As a result, you get a system that fully meets your needs and allows you to handle any challenge.

UI/UX Personalization

Our experts create intuitive, role-based dashboards and user interfaces. This makes the system as user-friendly as possible and allows you to keep all the necessary tools at your fingertips.

Custom Entities and Fields

If your business relies on non-standard data (for example, assets, licenses, or contracts), we create custom entities and relationships to model your real-world operations. It will be a real advantage in the market, as you can work more efficiently and faster than your competitors.

Custom Workflows & Process Automation

We design and deploy intelligent workflows with Power Automate, which allows you to automatically approve, assign, notify, and monitor tasks. It minimizes manual errors, saves your team time, and allows them to focus on strategic tasks.

Third-Party System Integrations

Dynamics CRM customization services include integrating the system with your core tools, such as SharePoint, Microsoft Teams, Outlook, QuickBooks, Shopify, or custom applications. As a result, you get a powerful work environment with all the materials and tools in one place.

Security Roles and Access Control

We implement strict role-based access control to ensure that users see only what they need to see and that sensitive data is protected. This way, your and your clients' information is safe and secure.

Dynamics Customization Services for All D365 Modules

Dynamics 365 customization services are a real lifesaver for those who want to not only integrate Dynamics modules into their workflows but also create a fully optimized workspace for their team. It involves analyzing your existing settings, carefully selecting tools, and implementing them in the new software. This approach allows you to create the most favorable ecosystem, where all the features will be at your fingertips and all processes will be under strict control. Whether you choose Dynamics AX customization services or want to order Dynamics 365 Sales customization, you’ll get great results in the same way! Explore the modules we work with:

Field Service

Consultants configure work order types, resource scheduling rules, and SLA-based prioritization to reflect actual field operations. They create custom mobile forms, offline data collection, and automated inventory adjustments, enabling technicians to efficiently complete tasks in the field. 

Commerce

Experts adapt product catalogs, pricing structures, and order fulfillment workflows to unique business requirements. They create loyalty program rules, configure POS behavior, and integrate payment gateways and inventory systems. These customizations ensure a consistent experience across online and physical channels.

Human Resources

The team configures recruitment channels, onboarding processes, performance evaluation templates, and employee lifecycle rules. High-quality software customization ensures that HR processes comply with organizational policies and reduce administrative costs.

Marketing

Experts create multi-stage customer journeys with event-based triggers, segmentation logic, and scoring models. This includes automated lead nurturing, integration with external channels such as social media and email, and custom dashboards. As a result, you can track campaign performance and optimize engagement at every stage.

Business Central

Experts configure Business Central according to your company’s unique financial, operational, and manufacturing workflows. The team configures automation, integration, and special features that increase efficiency and are ready to scale with you.

Finance and Operations

Our experts adapt the module to complex financial structures, multi-currency environments, and modern manufacturing processes. As a result of customization, you get personalized reports, workflows, and analytical tools for fully optimized and accurate planning of future processes.

Sales

Consultants configure opportunity stages, pricing and discount rules, product configuration logic, and individual offer templates. The result is a sales module that supports faster decision-making and accurate revenue forecasting.

Supply Chain

Consultants implement customized replenishment strategies, warehouse planning, and inventory management rules, including batch and serial number tracking. They also set up automated purchasing recommendations, supplier evaluations, and demand forecasting tailored to your business. This way, your supply chain department will run at full capacity.

Customer Service

We develop case management workflows, SLA timers, and escalation rules that align with your organization’s service policies. Custom dashboards and reports allow managers to monitor service performance and quickly identify areas for improvement.

Our Impact in Numbers

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successful projects
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What Your Business Stands to Gain from Dynamics 365 Customization

When you customize Dynamics 365, you increase the value of the system several times over! A high-quality setup allows you to get exactly the tools your teams need and makes the system convenient, well-functioning, and fully adaptable. Here are the benefits you get with Microsoft Dynamics ERP customization.

Customizing Applications

This step involves modifying layouts, views, dashboards, and forms to create the most convenient user interface and provide top-notch tools. In addition, with UI customization, we create fields and entities that allow you to capture unique data requirements not covered by default settings.

Workflow Automation

Actions like customer approvals, lead management, and follow-ups take too much time for your team. We automate these tasks with high-quality configuration and make them easy and fast. Predefined business process flows ensure users follow structured steps based on their roles. As a result, you may increase department performance and reduce manual errors in routine processes.

Custom Integrations

Dynamics 365 integrates with third-party systems like ERP, HRMS, and inventory management through APIs, connectors, or middleware. This way, you get a collaborative environment where all information is organized and easy to access. In addition, you may request our Microsoft Dynamics integration services if you need to connect your different systems.

Reports and Dashboards

Reports provide KPIs and metrics of different aspects of your company. Power BI is a relevant solution here. It allows the creation of visually engaging analytics that reflect Dynamics 365 data. With the tools, you monitor performance and trends. Hire Power BI developer to cope with the customization and configuration of all reports and analytics. 

Security and Permissions Configuration

Dynamics 365 customization also applies to security roles, permissions, and access levels, ensuring data is only accessible to authorized users. You implement data privacy policies and maintain compliance with regulations like GDPR. It is essential to protect sensitive information and support operational transparency.

Apps Development

With Power Apps, you build applications that complement Dynamics 365 functionality. This way, you get specialized tools to simplify work for each department. Mobile app customization allows you to innovate and adapt your firm without requiring extensive coding expertise. You may hire Power Apps developer to get a reliable assistant in building applications. 

Simplified Document Management

With Dynamics 365 software customization, we streamline your document handling within Dynamics 365. It makes it easier for your team to store, access, and manage documents directly from the Dynamics interface. 

Custom Notifications and Alerts

Automated alerts and notifications keep users informed of critical updates, such as sales deal progress, customer interactions, or service ticket statuses. These triggers ensure stakeholders remain responsive to dynamic business scenarios.

Custom Field Service Solutions

We may implement features for field services, including scheduling, inventory management, and technician dispatch. By enhancing these areas, you can better meet client expectations and maintain high levels of satisfaction. Dynamics 365 Field Service specialist helps to configure each tool and make it convenient. 

Industries We Help with Dynamics Customization

We find specialists with industry knowledge who understand the specific needs and challenges of different sectors. Our experts know how processes work in companies and how to adapt Dynamics 365 to support them. Using their practical experience, they create settings that make work processes more efficient and smooth. As a result, you get a customized solution that fully meets your needs. Here are the industries we work with: 

Automotive

Healthcare

Education

Banking

Energy, Power & Utilities

Manufacturing

Retail

Distribution & Wholesale

Small Business

Social Media

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Why Choose Our Dynamics Customization Services?

Flexible Engagement Models

Every company has different needs when it comes to setting up Dynamics 365, so we offer flexible collaboration options. Whether you need part-time experts or specialized consultants for a one-time project, we will help you find the best match. At the same time, you can adjust the level of involvement as the project progresses so that the team matches your pace and priorities.

Cross-Industry Customization Expertise

Customization works best when consultants understand how a specific industry operates. Our specialists have hands-on experience across manufacturing, retail, logistics, finance, and more. We connect you with experts who already know what works in environments similar to yours and can create effective solutions.

Pre-Vetted Dynamics Specialists

Finding a relevant D365 expert can take a long time and even slow down the start of a project. Our talent pool includes carefully vetted Dynamics 365 consultants who are ready to hit the ground running. Each specialist is selected based on their technical skills and industry experience, ensuring effective and accurate implementation from day one.

Our Successful Case Study

Our client is a leading Microsoft Dynamics partner specializing in software upgrades to Dynamics 365 Business Central. They use modern approaches, methodologies, and technologies to ensure a smooth transition to modern modules.

The company approached us with a request to hire 3 Microsoft Dynamics consultants within a year, with at least two of them to join the team in the next 3-6 months. They were looking to find highly qualified professionals for the long term to support their growth and expansion plans.

As a result, the client hired an experienced MS Dynamics NAV/BC expert from Bosnia and Herzegovina. We choose a consulting model for this case. It allows our clients to leverage external talent and expertise to address their development needs.

The cooperation proved fruitful and helped the company to expand and improve its services to other regions and gain international recognition. 

Types of Cooperation Models with HireDynamicsDevelopers

Since every company has different requests, workloads, and budgets, we make our services flexible and adaptable. Clients can choose how they want to work with our experts based on the size of the project, priorities, and deadlines. You can assemble a full dedicated team of specialists or hire experts for a few hours of support per week with a flexible schedule. Here's how it works:

Dedicated MS Dynamics Developers

You can hire full-time specialists or form a special team that will be completely focused on your project. Experts will integrate into internal processes, adhere to your schedule, and work with D365 as thoroughly as possible. This model is perfect for companies that have ongoing configuration tasks or long-term plans for system optimization.

Part-Time MS Dynamics Consultants

For small tasks, specific project phases, or temporary needs, you can hire part-time consultants. They join the project as needed, perform their tasks, and leave when the work is done. This approach provides access to expert help without the need to hire an in-house team.

How to Get Started with Our Dynamics Customization Services?

Get in Touch

Contact us to discuss your Dynamics 365 configuration needs and learn how to get started.

Initial Discussion

Next, we will set up an online consultation to discuss your project's goals, requirements, and challenges. This step helps clarify your expectations and determine the most effective approach for your project.

Selection of Suitable Experts

Based on your requirements, we create a profile of the ideal specialist and select the most suitable candidates. We conduct all necessary checks to ensure that the proposed experts can meet the specific needs of your project.

Reviewing Candidate Profiles

You have time to evaluate the selected candidates and provide feedback. We remain at your side to ensure smooth communication and quick clarification of any questions.

Start Cooperation

After selecting the most relevant expert, direct cooperation begins. You will be able to control all technical tasks while we handle HR issues.

Trust Our Dynamics Customization Services

One of the obvious reasons to choose our Dynamics 365 ERP development services is our years of experience and commitment to meeting your needs in the best possible way. This is not surprising, as we make every effort to ensure fruitful cooperation and contribute to the growth. We make the process clear, simple, and focused on your needs. This gives you quick access to the right specialists thanks to our extensive network of Dynamics experts with different skill sets. What's more, you can choose the collaboration model that works for you and count on local support when you need it. As a result, you get solutions that fully meet your needs at a specific stage.

Are you looking for reliable Dynamics 365 customization services?

Get in touch with us to complete your team!

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We are the best company to hire Microsoft Dynamics developers.
With access to top talents, we gained trust and recognition among businesses in various niches all over the world.

Our clients are from 20+ countries:

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Germany

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United States

Japan

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