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Mario H.

Dynamics 365 CRM Development Expert

Italy

Experience with Dynamics: 7+ years

10 Hours / Week

WEEKLY AVAILABILITY

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Hire Dynamics Developers » Consultants » Mario H. – Dynamics 365 CRM Development Expert

Dynamics 365 CRM Development Expert Experience

As a Microsoft Dynamics 365 CRM Architect, I have led the design, development, and implementation of Customer Engagement solutions across the retail and banking sectors. With a strong technical foundation, I have specialized in customizing and integrating Dynamics 365 using Power Platform, Azure services, and WebAPI to enhance business processes. I have provided continuous guidance and mentorship to implementation teams, ensuring best practices in ALM, DevOps, and Agile methodologies. My expertise in security models, automation, and performance optimization has contributed to delivering scalable, high-performing CRM solutions that drive user satisfaction and operational efficiency.

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Experience in MS Products

Dynamics 365 CRM

7 years

Dynamics 365 CE

7 years

Microsoft Teams

1 year

Industry Expertise

Key Skills & Tools

Plugin and Workflow Development
Custom Entities, Fields, Forms, and Views
Business Rules and Process Flows
Client-Side Development (JavaScript, TypeScript)
Power Platform (Power Automate, Power Apps, Power BI)
Web Services and API Development (REST, OData, WebAPI)
Integration with Azure Services (Logic Apps, Service Bus, Functions)
Security and Role-Based Access Control
Solution Architecture and ALM Best Practices
CI/CD Pipelines for Dynamics 365 Development
PCF (PowerApps Component Framework) Control Development
Dataverse Customization and Management
DevOps for Dynamics 365 (Azure DevOps, Git)
Unit Testing and Test Automation in CRM Development
AI Builder and Copilot Integration
Microsoft Teams and SharePoint Integration with Dynamics 365
Performance Optimization and Troubleshooting in CRM Solutions

Certifications

Microsoft Certified: Dynamics 365 Fundamentals (CRM) – MB-910
Microsoft Certified: Power Platform Fundamentals – PL-900
Microsoft Certified: Power Platform Developer Associate – PL-400
Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert – MB-600