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About UsLearn more about our HireDynamicsDevelopers portal and the team behind it.
Case StudiesRead successful stories from our clients across various industries.
ServicesFind the right service according to your specific business needs.
- Services
- ConsultantsMODULESLegacy Support
- Industries
- Locations
WESTERN & NORTHERN EUROPE
EASTERN & CENTRAL EUROPE
- Our Company About Us
Learn more about our HireDynamicsDevelopers portal and the team behind it.
Case StudiesRead successful stories from our clients across various industries.
ServicesFind the right service according to your specific business needs.
Improvements You Get When Hire Dynamics 365 Customer Engagement Consultant
If you’re looking for ways to improve your marketing campaigns and work with your clients as efficiently as possible without making huge investments, a reliable CE developer on your side is definitely a good solution. A specialist knows the Dynamics 365 Customer Engagement module and will help you implement it at the highest level. Thanks to their excellent understanding of your industry and technical expertise, this customization will be flexible and durable. This is what you get for your business with a Dynamics 365 Customer Engagement implementation:
Build Stronger Customer Relationships
With Dynamics 365, you offer the most personalized experience possible and the products they need. Plus, with automation tools, you can tailor marketing messages, sales strategies, and customer service approaches to make every interaction relevant and timely.
Unified View of Your Customers
One of the key features of Microsoft Dynamics CRM is the ability to integrate data from various sources into a single, unified profile. This 360-degree view completely explains each history, preference, and behavior. With all this information in one place, you can easily adapt to client needs and create relevant offers for your target audience.
Sales, Marketing & Service Alignment
Customer Engagement modules allow you to establish collaboration between different departments, including sales, marketing, and customer service. It ensures that all teams work towards a common vision and provides a smooth transition between stages of the client journey.
Feedback & Sentiment Analysis
The system allows you to collect customer feedback through integration with Dynamics 365 Customer Voice. With sentiment analysis, you can assess client opinions and identify areas for improvement. As a result, online deployment will solve problems before they escalate and build strong relationships.
Proactive Customer Service
Predictive data allows you to anticipate client needs and solve problems before they arise. Routing and case automation ensure that requests are quickly routed to the right person, speeding up the time to resolution.
Personalized Marketing Campaigns
With the Dynamics 365 Marketing & Customer Insights connection, you can create highly targeted and personalized marketing campaigns. It helps to increase customer engagement, conversion, and loyalty. You may also hire Power BI developer to get comprehensive analytics and custom dashboards to track your marketing campaigns.
Hire Dynamics 365 Customer Engagement specialist to implement all the solutions in your business!
Dynamics Customer Engagement Services We Provide
Dynamics 365 Customer Engagement consultants have a wide range of skills and qualifications. They help strengthen customer relationships, improve team performance, and develop comprehensive customer engagement strategies. Experts don’t just implement software: they analyze your goals, optimize workflows, and configure the system to work for your business growth. Here are the services you can get:
Consulting
You can contact us for detailed technical advice on working with the CE module. Our experts start by analyzing your customer management processes and identifying areas where Dynamics 365 can be most beneficial. Our consultants help you develop a clear strategy for implementing and optimizing the system so that it supports every stage of customer interaction.
Development
Our experts design and create custom features that extend the standard functionality of Dynamics 365 Customer Engagement. From personalized dashboards and automation tools to AI-powered lead scoring and communication apps, you get customized solutions that improve your team's efficiency.
Customization
The team adapts the system to your specific workflows, industry standards, and branding. This includes modifying user interfaces, automating sales processes, and configuring marketing campaigns. As a result, the module will work exactly as your business needs it to.
Implementation and Configuration
Our consultants ensure a smooth implementation process with minimal disruption to your business. We configure modules for sales, customer service, and marketing to ensure seamless data flow and convenient functionality.
Integration
Specialists connect Dynamics 365 Customer Engagement to your existing systems, such as ERP, CRM, email marketing, and analytics tools, to create a single customer data environment. Integration helps your teams act on up-to-date information.
Support
Experts provide post-launch support to maintain maximum system performance. In this way, consultants ensure that your Dynamics 365 Customer Engagement solution runs reliably and evolves with your business.
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Integrate Different Modules with Dynamics 365 Customer Engagement
Customer Engagement apps are an ecosystem of different modules that integrate with each other to form a common, well-functioning ecosystem. As a result, you get a powerful work environment where all the materials and tools are at your fingertips. Here are some key solutions.
Hire Microsoft Dynamics 365 CRM developer to cope with all the modules and make them work for you!
Why Choose Us to Hire Dynamics CE Developers and Consultants?
Extensive D365 Customer Engagement Talent Pool
You don’t need to spend weeks searching for reliable consultants: our network is already ready. We have created a carefully selected database of Dynamics specialists, grouped by Microsoft modules and industry specializations. Just let us know your project needs, and we will find the perfect expert for you.
Recruitment and HR Under Your Brand
Your brand identity always comes first. While we take care of hiring, onboarding, and HR management, every process follows your company’s internal standards and policies. This way, you get a smooth collaboration without compromising your brand culture.
White-Label Cooperation
We offer White Label solutions, where a Dynamics CE developer works exclusively under your company’s brand. The specialist you hire will use your email domain, represent your internal identity, and adhere to your brand style.
Customer Engagement Consultants and Developers for Hire
Types of Cooperation Models with HireDynamicsDevelopers to Hire F&O Consultants
When you hire a D365 CE developer with us, you get absolute flexibility and adaptability to your needs. We understand the changing and individual nature of every business’s needs, so we offer multiple modalities of cooperation. You can choose the most convenient one for you and change it during our cooperation as your needs grow. Here is a brief overview of our models:
Dedicated MS Dynamics CE Developers
You can hire a D365 specialist who works 40 hours/week with you directly and exclusively on your project and per your instructions. It is a perfect solution for long-term & complex projects.
Part-Time MS Dynamics CE Consultants
If your task doesn't require full-time involvement, we can find part-time CE specialists for hire. Such an expert works directly on your task with a flexible weekly workload.
Our Successful Case Study
- USA
- Telecommunications
- Part-time Engagement
- Dedicated Team of Dynamics Developers
- Microsoft Dynamics 365 CE, C#, .NET, JavaScript, TypeScript, React.js, Next.js, Kendo UI, Azure
Our client is a US-based company specializing in telecommunications integration on a global scale. Their main product is an innovative platform that combines elements of CRM, ERP, and IoT and serves more than 7 million subscribers worldwide! The company came to us with a request to reduce operating costs and improve the quality of services.
We assembled teams of qualified Microsoft Dynamics 365 developers to work on the project. Collaborating with product managers, business analysts, and other specialists, this group develops the platform’s core functionality and user interfaces.
Microsoft Dynamics developers leverage their knowledge of C#, .NET, JavaScript, TypeScript, React.js, Next.js, and Kendo UI to deliver a seamless product They also rely on Azure DevOps for seamless CI/CD processes. Their knowledge of the Dynamics 365 CE platform allows them to innovate and meet even the most ambitious customer expectations.
Thus, thanks to the well-coordinated work, the company overcame the issue of non-automation and expanded its influence, earnings, and global presence.
The Process of Providing Our Dynamics CE Services
Implementing Microsoft Dynamics 365 Customer Engagement with us is a simple process. We set up everything so that each stage is agreed with you, and the result meets or exceeds your expectations. Here's how it works in practice:
Client Consultation & Requirements Gathering
First of all, we conduct a consultation to discuss your needs, challenges, and project scope. Be open and share all your requirements so we can consider every detail.
Consultant Selection & Team Formation
At the next stage, we are looking for an expert/team of experts who will perfectly meet your project goals. We also take into account your wishes regarding software skill sets, prices, location, involvement, etc.
Onboarding
We handle the onboarding of newly hired employees. So, while you are engaged in the technical management of the team, we will take care of the motivation of the experts.
Solution Implementation & Customization
The most important stage begins: software implementation and configuration. The consultant will ensure the quality of all tools, integration with Customer Engagement of other systems, and smooth operation of the entire mechanism.
Testing & Quality Assurance
When the settings are complete, experts will conduct comprehensive testing. This allows to identify problems and fix them at the earliest stages.
Post-Implementation Support
Consultants provide reliable support to ensure the longevity of the system. This includes regular health checks, bug fixes, and installation of the latest updates.
Trust Us to Hire Microsoft Customer Engagement Developers and Consultants
If you decide to hire a Dynamics CE developer with us, you get fruitful and flexible cooperation focused on the perfect solution. Our approach combines technical expertise with a deep understanding of the industry, so the module is not just implemented but becomes a key factor in achieving your specific goals. We ensure that every consultant you work with integrates smoothly into your processes, adapting to your company’s culture and objectives. With our support, your business gains not just technology implementation but a lasting advantage in building meaningful client connections.
Let’s implement Microsoft Dynamics 365 for Customer Engagement with our experts!
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